Privacy Policy

FarmLife operates the FarmLife website and related experiences for shopping, pickup orders, volunteering, events, and farm service enquiries. In this Privacy Policy, "FarmLife", "we", "our", and "us" refer to FarmLife Goa.

This policy applies to information we collect through the website, related communications, and the public forms made available on the site.

We collect information you provide directly, information created when you use site features, and limited technical information needed to keep the website working and secure.

• Account and profile details such as your name, email address, phone number, password, and default address when you sign up or update your profile.
• Authentication and verification details such as OTP challenge records, login timestamps, IP address, and user-agent data used to run login, signup, and password reset flows.
• Google sign-in details such as your Google account identifier, verified email address, and display name if you choose Google login.
• Order and fulfillment details such as cart contents, order items, collection venue, collection time, order number, and the customer snapshot stored with an order.
• Volunteer, service, event participation, and event hosting enquiry details, including the names, contact details, preferences, group size, timing, and notes you submit.
• Essential browser data such as session cookies and sessionStorage values used to keep your cart, sign-in session, checkout flow, and certain in-browser drafts working properly.

We use personal information only for legitimate farm, website, security, and customer support purposes.

• To create and manage your account and let you sign in securely.
• To process orders, manage pickup scheduling, and keep order records.
• To respond to volunteer requests, service requests, event participation requests, and event hosting enquiries.
• To verify your identity, prevent misuse, troubleshoot problems, and protect the website.
• To maintain internal records, improve site operations, and comply with legal or regulatory obligations.

Where required by applicable law, FarmLife processes personal data based on your consent, our need to provide the requested service, our legitimate operational interests, and our legal obligations.

When you submit a form, create an account, or place an order, you consent to the use of the information needed to handle that request. You may withdraw consent for future processing where consent is the basis, subject to legal and operational requirements.

We do not share personal information more broadly than is necessary to operate FarmLife, support the website, or comply with law.

• Service providers that help us run the website or business, such as hosting, infrastructure, database, and email delivery providers.
• Google services when you use Google Sign-In, or when your browser loads Google-hosted fonts or scripts used by the site.
• Professional advisers, law enforcement, regulators, or courts where disclosure is reasonably necessary to comply with law, protect safety, or enforce our rights.
• Successors or transaction participants if FarmLife undergoes a business transfer, reorganization, or sale of substantially all relevant assets.

FarmLife uses essential cookies and similar browser storage to keep the website functioning.

• Session cookies are used to keep you signed in and to store cart data between requests.
• sessionStorage may be used in your browser to resume checkout steps or temporary billing-related drafts during the same browser session.
• If Google Sign-In is enabled or Google-hosted fonts are loaded, your browser may connect to Google services as part of rendering those features.

We keep personal information only for as long as reasonably necessary for the purpose for which it was collected, including operational, recordkeeping, fraud-prevention, and legal needs.

• Account and profile information is generally kept while your account remains active and for a reasonable period afterward as needed for records and dispute handling.
• Order records may be retained for bookkeeping, operations, and customer support purposes.
• Authentication challenge records may be retained as needed to operate sign-in flows and protect the service from abuse.
• Volunteer, service, and event request records may be retained for follow-up, planning, and historical business records.

We use reasonable administrative, technical, and organizational measures to protect personal information. No website, transmission method, or storage system can be guaranteed to be completely secure, so you should also take care when using shared devices or public networks.

Depending on your location and applicable law, you may have rights to access, correct, update, delete, or restrict certain uses of your personal information.

• You can update key account details such as your name, phone number, address, and password from your FarmLife profile when signed in.
• You may contact us to request access to, correction of, or deletion of personal information that is not available through self-service features.
• You may ask us to stop using information submitted through a volunteer, service, or event request, subject to legal and operational requirements.
• You may choose not to use Google Sign-In and instead use the email or password-based sign-in options offered on the site.

The website is intended for general audiences. If you are under 18, please use the website with the involvement of a parent, guardian, teacher, or other authorized adult.

If information about a child is shared with us for a school visit, event, or similar activity, it should be submitted only by a parent, guardian, teacher, or authorized organizer.

Some service providers used to support the website, including technology providers such as Google, may process data outside India. When that happens, we expect such providers to handle data under their own applicable safeguards and legal obligations.

We may update this Privacy Policy from time to time to reflect changes in the website, our practices, or legal requirements. The revised version will be posted on this page with a new effective date.

If you have questions, requests, or privacy concerns, contact FarmLife using the details below. If a formal grievance process is required by applicable law, we will handle your request through the same contact channels unless a different contact is published later.

• Email: farmlifegoa@gmail.com
• Phone: Tony +91 98456 08016
• Phone: Ali 7384213387
• Location: Near Emerald Lawns, Parra (Saligaon Road), Goa, India